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Welcome to Health Allegiance Resources Inc’s pharmaceutical e-commerce platform, where your health and satisfaction are our top priorities. In order to ensure transparency and provide a hassle-free experience, we have formulated a comprehensive Refund and Returns Policy that covers various scenarios. Please read the following guidelines carefully:
- Defective or Damaged Products:
In the rare event that you receive a defective or damaged product, please reach out to our customer support team within 24 hours of delivery. We will investigate the matter promptly and, if deemed necessary, initiate a refund or offer a replacement at no additional cost to you.
- Incorrect or Incomplete Order:
We understand that mistakes can happen, and if you receive an incorrect or incomplete order, please inform us within 48 hours of delivery. Our dedicated team will rectify the issue swiftly by arranging a refund, a replacement, or shipping the missing items – depending on the specific case.
- Allergic Reactions:
As pharmaceutical products can vary in their effects on individuals, we strongly recommend consulting a healthcare professional before making any purchases. In the unlikely event that you experience an allergic reaction to any of the products received, please discontinue use immediately and contact us within 72 hours of delivery. We will assess the situation and determine the appropriate course of action, which may include a refund or alternative product selection.
- Expiry or Near-Expiry Products:
We prioritize your well-being and therefore guarantee that all our products are sourced directly from reputable manufacturers with proper storage conditions. In case you receive a product with an expired or close-to-expiry date, please inform us within 7 days of delivery. We will swiftly resolve the issue by providing a full refund or exchanging it for a product with a longer shelf life.
- Change of Mind Returns:
For reasons beyond those mentioned above, if you decide to return a product due to a change of mind, we have a convenient process in place. Within 14 days of delivery, you can contact our customer support team to initiate the return. However, kindly note that all returned items must be unopened, unused, and in their original packaging. The refund will be issued once the product is received and assessed by our team.
Please note that some products, especially those requiring refrigeration or with a limited shelf life, may not be eligible for return or refund due to safety and health regulations.
At our pharmaceutical e-commerce platform, we are committed to ensuring your satisfaction and providing the highest quality products. Our Refund and Returns Policy aims to address any concerns you may have, ensuring a seamless shopping experience for you. Feel free to contact our dedicated customer support team for any queries or assistance regarding returns or refunds. We appreciate your trust in us and thank you for choosing our platform to meet your pharmaceutical needs.
Need help?
Contact us at {execom.hari@gmail.com } for questions related to refunds and returns.
